Moroccan Organic Ghassoul Clay Mineral Mud – Detox & Nourishment

• Preparation: Mix the clay with warm water or rose water in a non-metallic bowl to form a creamy paste. Allow it to hydrate for 5-10 minutes. Store leftovers in an airtight container in the fridge for up to a week.
• Facial Mask: Apply a thin layer to damp skin, leave for 5-10 minutes, then rinse with warm water. Follow up with Argan oil for added hydration.
• Body Mask: Apply the paste to damp skin, let it absorb toxins and impurities, then rinse for smooth, detoxified skin.
• Hair Mask: For added moisture, mix with Argan or olive oil. Apply to wet hair, leave for 10-20 minutes, and rinse thoroughly to reveal a nourished scalp and soft, shiny hair.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@natureandtraditions.com. Please note that returns will need to be sent to the following address: 42 Templeton Road, Birmingham, B44 9BT, United Kingdom. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@natureandtraditions.com.